- Home
- About ROE Dental Laboratory
- Customer Service
Customer Service
ROE's Focus on Customer Service
ROE Dental Laboratory has been building successful long-term partnerships with dentists since 1933. One of the reasons why we have been in continuous operation for so many decades is because we believe in providing exceptional customer service. This approach is directed and fueled through a commitment to our Mission and Core Values. Below are a series of videos from customer-facing departments with ROE.
Listen to their determined focus on providing exceptional customer service to our clients.
ROE's Focus on Customer Service
Customer Service: Technical Support
Customer Service: Guided Surgery
Customer Service: Technical Support
Customer Service: Customer Support
Customer Service: Sales Support
Frequently Asked Questions
- How can I view my cases that are on hold?
- How do I set up email notifications for different staff members?
- How accurate are the delivery dates shown in the portal?
- Who should I contact for technical questions versus general inquiries?
- How do I find out who my assigned technician is?
- How can I minimize case-by-case communications from ROE?
- How do I schedule a UPS pickup?
How can we help you today?
Can't find what you're looking for? No problem. Let us help.
ROE’s experts are dedicated to elevating your dental practice.
- Full-service national dental laboratory
- Comprehensive Certified Dental Laboratory (CDL) services
- Case planning support from 20+ Certified Dental Technicians
- Specialists in both fixed, removable, implant and full-arch dentistry
- Tailored support for all cases, from routine to complex
- National Association of Dental Laboratories (NADL) member
- Only FDA-approved materials used
- All products made in the USA
- Thousands of free online education materials