Thank you for choosing ROE for your laboratory service. We look forward to working with you. Once your first case arrives, our team will assign a dedicated Technical Consultant to you and your account. This technician will be responsible for communicating with your office on technical matters including treatment planning, case communication, digital case previews, and quality control. This one-on-one aspect has proven to be a valuable, relationship-building asset for our clients for many years.
Our customer service team will communicate your team on the schedule, case shipping, accounting, and other non-technical items.