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What records and Rx details does ROE need to start a Bespoke case?

A Bespoke case begins with a Bespoke Rx plus your patient records. The Rx is available in digital and paper form. Incomplete records are the most common cause of avoidable delay, so use the breakdown below as a pre-submission checklist.

Required Rx fields

Section Required fields Optional fields
Doctor and patient Doctor name, email, phone, address, city, state, ZIP, patient name, patient age Date, sex, Call Me request
Scheduling Return by 5:00 p.m. date Expedite (fees apply), shipping supplies request
Implant Implant brand, implant line or platform None
Tooth Base shade (VITA) Tooth numbers to omit, bite class
Authorization Signature, license number None
Instructions Doctor and patient goals None

Do not skip the instructions field. "Please indicate Dr. and patient goals" is a required field for a reason. This narrative is what the design and finishing teams work from when a selection alone does not resolve a judgment call.

Esthetic selections on the Rx

Selection Options
Tooth shape source Enclosed photo(s), study model, Smile Catalog plus smile name, Bespoke shape, or Other
Bespoke shape Functional, Natural, Youthful, Oval, Enhanced, Hollywood, or any of the five Detailed variants
Shade intensity Light, Medium, Pronounced
Tooth texture Light, Medium, Pronounced
Gingival hue Light, Medium, or Deep pink; Light, Medium, or Deep purple-pink
Gingival texture Light, Medium, Pronounced
Transition design Copy try-in design exactly, or Custom (Hygienic with Ridge Contact, Highwater / Open Ridge, or Maxillary Flange)
Material TLZ-IB Zirconia with or without Ti Bases, NobelProcera Zirconia, or G-CAM

Tooth translucency is not an Rx field. ROE discusses it with you during the online meeting.

How to submit

Step 1: Open the Rx. Visit www.roedentallab.com/bespoke and select Submit Rx, or go directly to the Bespoke Rx form.

Step 2: Complete the online form. Drag and drop any relevant case photographs into the upload field under Final Notes. Photographs are among the most valuable records you can send on a Bespoke case, because they let the team interpret the patient's face rather than just the arch.

Step 3: Send your digital files. ROE accepts IOS files from all major brands. To send directly from your scanner, search for ROE Dental Lab in your IOS portal. The exact protocol varies by manufacturer; ROE can walk you through it.

Step 4: If sending physical models, download and print a copy of your Rx to include with the case. A copy of your Rx is emailed to you automatically on submission.

Step 5: Ship at no charge. Visit www.roedentallab.com/UPS, click the UPS icon, complete your information, and click Process Shipment.

Step 6 (optional): Request supplies. ROE provides free boxes and supplies on request through the supplies request form. Supplies ship within 48 to 72 hours.

Records checklist before you submit
  • Bespoke Rx complete, signed, and licensed
  • Implant brand and line or platform confirmed
  • Base VITA shade recorded
  • Intraoral scans or physical models
  • Patient photographs uploaded under Final Notes
  • Reference photos or smile guide name, if the patient supplied one
  • Doctor and patient goals written out in the instructions field
  • Return-by date set realistically for a premium, multi-checkpoint case

 

Additional Resources

For more information concerning the digital dentures:

Contact Information

For help with a digital denture solution for your next case, contact ROE Dental Laboratory: