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What if my case was delivered to another business by mistake?

If your case was mistakenly delivered to another business location, please contact ROE Dental Laboratory and we will coordinate the retrieval of your package. Our team can arrange for a courier to pick up the misdelivered package from the incorrect location and redirect it to your office.

We understand that misdeliveries can be frustrating, especially when you have patients scheduled and are waiting for a case. Rest assured that we will work to resolve the situation as quickly as possible and get your case to the correct destination. Please provide us with any details you have about the misdelivery, such as the tracking information or the address where the package was incorrectly delivered, so we can expedite the resolution.

Contact Information

For help with your current and/or next case, contact ROE Dental Laboratory: