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What if a case was returned not worked on?

If a case was returned to your office without any work being completed, there may be an ongoing account issue or other matter that needs to be resolved. Typically, a letter, prescription note, or invoice will be included with the returned case explaining the reason it was not processed.

Please review any documentation included with the returned case and contact our laboratory for more information about the situation and how to resolve it. Our team can explain what occurred and work with you to address any underlying issues so your future cases can proceed without interruption.

Contact Information

For help with your current and/or next case, contact ROE Dental Laboratory: