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What if a cancelled case still shows as open?

If a case you previously cancelled still appears as open in your records or our system, please contact our laboratory so we can verify the cancellation status. Our team can review the last action recorded on your account and confirm when the cancellation was processed.

This discrepancy may occur if the cancellation was not fully recorded in our system or if there was a communication gap. By verifying the cancellation date and current case status, we can ensure your records are accurate and resolve any confusion.

Contact Information

For help with your current and/or next case, contact ROE Dental Laboratory: