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What does "technical specialist evaluation" hold mean?

When a case is placed on hold for "technical specialist evaluation," this indicates that one of our technicians needs to review certain aspects of the case before production can continue.

This hold is placed to ensure the highest quality outcome and to address any questions or concerns that may have arisen during the fabrication process.

To learn more about why your specific case has been placed on this hold, please call our laboratory. Our team will connect you with the technician who flagged the case, and they will explain what prompted the evaluation and what information or decisions may be needed from you to proceed.

In many instances, these matters can be resolved quickly over the phone, allowing your case to be released from hold and continue through production without significant delays.

We appreciate your understanding that these holds are implemented to ensure your case meets both your expectations and our quality standards.

 

Contact Information

For help with your current and/or next case, contact ROE Dental Laboratory: