How do I update the email address for the ROE online portal access?

To update the email address associated with your portal account, call our team and provide your old email address for verification purposes. Then give us the new email address you would like to use going forward.

We will update your account information immediately, and new login credentials or password reset links will be sent to your updated email address.

Please note that system updates may take some time to fully process, so if you experience any delays in receiving emails at your new address, please allow a brief period before contacting us again.