How do I schedule same-day service?

To schedule same-day service, call ROE first thing in the morning - the earlier you call, the better we can accommodate your request. When you call, confirm that your case can be picked up early enough to allow the full six hours of laboratory time needed.

Be sure to specify that you are requesting "same-day" service when scheduling so our team can prioritize your case appropriately and coordinate the logistics. We will confirm both the pickup time and the expected return time so you can plan your patient's appointment accordingly.

Because same-day services have limited availability and require careful coordination, advance notice, even if it is just calling at the start of the business day, helps ensure we can meet your timeline. If possible, letting us know the day before that you anticipate needing same-day service can help us prepare.