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Does ROE discuss warranty with patients?

ROE's warranty discussions and claims are handled exclusively through dental offices, not directly with patients. If a patient has questions or concerns about warranty coverage for their dental work, they should work through their dental office to address those matters.

As the dental provider, your office is responsible for managing the patient relationship, including any billing or warranty-related discussions. If a warranty claim needs to be filed with the laboratory, your office would initiate that process on the patient's behalf. This ensures clear communication channels and maintains the professional relationship between the laboratory and the dental practices we serve.

If you have questions about how to handle a warranty situation with a patient or need to initiate a warranty claim, please contact our team for guidance.

Contact Information

For help with your current and/or next case, contact ROE Dental Laboratory: