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Can I request the technician text me instead of call?

Yes, we understand that dental professionals are often moving between operatories and may find it more convenient to communicate via text message. If you prefer to receive a text rather than a phone call, simply let us know when you contact the laboratory, and we will relay your preference to the technician.

This option is particularly helpful when technicians are working in different areas of the lab and when you need the flexibility to respond to messages between patient appointments. When making this request, please provide your cell phone number and let us know if the matter is urgent so we can prioritize your message accordingly.

For example, you might say, "Please text Dr. Leslie regarding case updates." Our team will pass along your request, and the technician will reach out to you via text message at your provided number.

Contact Information

For help with your current and/or next case, contact ROE Dental Laboratory: