8:00 – Office Tours
Receive a personal tour of the Innovative Dental office.
9:00 – The Patient Experience
The dental field has an ever-increasing focus upon the importance of the patient experience. Starting with the initial phone call all the way through the final restoration, today’s patient is looking for a comprehensive experience that contradicts the stigma of going to the dentist. Dr. Olson and his team will discuss in detail the practical strategies they implemented at his previous practice that ultimately led to the design of his new 29,000 sq. ft. ‘resort-style’ facility. He will discuss what worked, what didn’t, and how a practice can quickly and positively enhance the patient experience.
Click here for an inside look at this resort-style modern practice.
11:00 – Lunch
12:00 – The Secret to a 5-Star Practice
The secret of a 5-star practice is not the need for teamwork, but rather the nature of teamwork needed. This portion of the course will divide participants into two-panel discussion groups to facilitate discussion on how leadership, team dynamics and associated systems all come together to provide the ultimate team culture and a VIP experience for the patient.
2:00 – Introduction to CHROME & Hands-On
This thorough introduction to CHROME will discuss the advantages of incorporating this full arch guided system into your practice, complemented by Smileloc, the “no-hole” full arch prosthetic technology. It will also address the tangential aspects surrounding the surgery – how to create a simplified setup of the surgical operatory, how to efficiently assist during a CHROME surgery, and how to perform an expedited extraoral conversion of the long-term prosthetic while the doctor sutures. The planning, setup and design of the following days’ live patient CHROME surgery will be reviewed in detail.
3:00 – Team 1-on-1
Now that your team is inspired to take your practice to the next level, what’s the next step? Let’s work together to develop a plan for implementation in your practice! From Chrome CHROME GuidedSMILE specifics to team culture, what tools or resources can we provide to help put your plan into action?
5:00 – Happy Hour with Dinner to Follow
8:30 – Breakfast
9:00 – Case Overview
9:30 – Live Patient Surgery
12:00 – Lunch and Case Debrief